Monish Ravindranathan is an ICT Manager at Ericsson, where they have been working since 2020, overseeing managed services delivery and ensuring operational excellence. With over 13 years of experience, they previously held a senior analyst position at AXA Technology Shared Services India from 2009 to 2016, where they managed high-severity incidents and led technical recovery teams. Monish began their career as a process executive at Infosys BPO Ltd from 2007 to 2009, focusing on customer relationship management for British Telecom. They earned a Bachelor of Science degree in Maths, Electronics, and Computer Science from St. Joseph’s College between 2004 and 2006.
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