Narayanan Krishnarao is an executive with extensive experience in IT infrastructure services, currently serving as the Head of Infra and Cloud Operations at Ericsson Global Services India. They oversee revenue, cost, profitability, service delivery, and customer satisfaction in managed services and project delivery across South Asia. Previously, Narayanan held various roles at IBM, including Regional Delivery Manager and Technical Solutions Manager, where they significantly contributed to the growth of solution support practices and secured over $100 million in strategic outsourcing contracts. Narayanan's career reflects a strong commitment to management methodologies and cultural sensitivity within diverse global environments.
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