Neil Munsamy

Neil Munsamy is an ICT professional with over 14 years of experience in operational management, customer operations, project management, and account management. Currently serving as a Senior Operations Manager at Ericsson, they have a demonstrated track record of driving performance enhancements and managing substantial budgets. Neil's previous roles include Operations Manager at WDS (A Xerox company) and KZN Quality Manager at Cell C, where they were recognized for developing quality strategies and leadership capabilities. Neil holds a Bachelor of Commerce in Business and Information Systems from the University of KwaZulu-Natal and has earned multiple professional certifications including ITIL® and COBIT 5®.