Nic Cando is an operations specialist with expertise in customer account management, holding an MBA and PMP certification. They served as a Service Delivery Manager at Ericsson from 2013 to 2015, where they managed the Trinity Hosted Communications platform and oversaw performance and reliability metrics. Prior to this, Nic gained experience as a Clinical Allergy Specialist and a Molecular Technologist, along with roles in customer support and IT support. Nic's educational background includes an MBA and a master's degree in Health Care Administration from The University of Texas at Dallas, along with a B.S. in Biology.
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