Olivia B. is a senior leader at Ericsson with over 25 years of strategic experience in digital transformation, AI governance, and sustainability advocacy. Olivia's roles at Ericsson included B2B Customer Experience Management, Responsible Sourcing Lead for the Sustainability Program, and Data and Insights Lead, where they drove significant advancements in data analysis and customer engagement. Before Ericsson, Olivia served as a Digital Strategist for a consultancy and led digital marketing initiatives at DeLaval, shaping comprehensive strategies that prioritized customer experiences. Currently, Olivia pursues a Bachelor in Science in Engineering/Business and Technology at Coventry University and a Business Management degree at Université Claude Bernard Lyon 1. Olivia completed an MBA at Stockholm University in 2009.
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