Paritosh Kalra is a Senior Manager of Service Delivery at Ericsson, where they have worked for over 12 years, leading emergency handling services on a global scale for various telecom networks. With 18 years of diverse experience in management and technical leadership, Paritosh has effectively managed crisis teams and customer perceptions during critical outages while implementing ITIL processes. They hold several certifications, including 5G Core Certified Associate and AWS Certified Solutions Architect, enhancing their expertise in service delivery and innovation within the telecom sector. Paritosh earned a Bachelor of Engineering in Electronics and Communications from Apeejay College of Engineering.
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