Peter Coombe

Peter Coombe is a Customer Enablement Manager at nbn™ Australia, where they focus on exceeding customer expectations and advocating for their needs within corporate organizations. With a robust background in the telecommunications sector, they were previously a Regional Software Strategy Manager and Head of Contract Scope Management at Ericsson, managing software strategy and ensuring contract adherence across Oceania. Peter is a certified Principal Service Delivery Manager, distinguished as one of only four in the Ericsson organization, and has served as a global assessor for Service Delivery Manager certifications since 2006. Their expertise encompasses contract scope governance, incident management, and process improvement, alongside extensive experience in managing engineering teams and fostering effective communication at all organizational levels.