Phil Conan

Phil Conan is a bilingual Service Delivery Director at Ericsson, where they have been applying their extensive expertise in solving complex challenges for enterprise customers since 2018. With 20 years of experience across various industries, including telecommunications and software, Phil has successfully led global projects with budgets exceeding $1 million. Prior roles include Director of Professional Services at Achievers and Service Delivery Director at Ericsson, where Phil managed large-scale customer escalations and ensured client satisfaction. Phil's educational background includes pursuing a Bachelor of Computer Science in Information Sciences at Concordia University.