Rachel Ng is currently an IoT Technical Solution Manager at Ericsson IoT Platform Services, where they serve as the main technical interface for telecommunications operators, facilitating connectivity solution design and project delivery. Previously, Rachel held various roles at Ericsson, including Solution Architect and Consultant, where they specialized in multimedia messaging and mobile internet solutions across multiple regions. They also worked with Maxis and Digi Telecommunications, providing M2M/IoT solutions and technical support to enhance customer engagement and satisfaction. Rachel is pursuing a BSc (Hons) in Computing at the University of Portsmouth, continuing their commitment to professional growth and technical expertise.
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