Rafaela Costa is an international business leader and senior technology executive with over 28 years of experience in leading multinational companies such as Salesforce, Microsoft, and Ericsson. Currently serving as the Vice President of Networks and Managed Services Business Area for Latin America at Ericsson, Rafaela has held various leadership roles that demonstrate a strong track record in project management, business development, and customer experience. After concluding a career break during 2023-2024 for personal reflection and volunteer work, Rafaela previously served as the Vice President for Latin America Services at Salesforce, where they achieved significant revenue growth and operational improvements. Rafaela holds a degree from Pontifícia Universidade Católica do Rio de Janeiro, further underscoring their commitment to excellence in the technology and services industry.
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