Rahul Banerjee is a Customer Project Manager at Ericsson since December 2011, specializing in the delivery of an advanced Analytics tool utilized by global Customer Care agents for analyzing legacy, 4G, and 5G voice/data operations, with a project budget of 10 million GBP. Prior to this role, Rahul served as an Information Technology Operations Team Lead at Ericsson, where a tool was developed allowing non-Admin users to perform CSR activities with an easy-to-use interface. Rahul's early career included positions as a Senior Software Engineer at Wipro Limited and a Software Engineer at Infosys. Rahul holds a Bachelor of Technology (B.Tech.) in Information Technology from the West Bengal University of Technology, completed in 2008, and graduated from South Point High School in 2004.
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