Raul Diez has extensive experience in the telecommunications industry, currently serving as a Service Delivery Lead & Engagement Manager at Ericsson since September 2005, where responsibilities include overseeing commercial opportunities, establishing communication channels, defining service models, and managing resources. Previous roles at Ericsson include Engagement Manager and Senior Solution Architect, where Raul focused on project delivery, customer engagement, and architecture management. Earlier career experience at Telefonica from November 2000 to August 2005 involved positions such as Application Administrator and Systems Administrator. Raul holds a Bachelor in Computer Science from Universidad Pontificia de Salamanca and possesses skills in analytics, big data, and various database technologies.
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