Ricardo Mello is a System Architect at Ericsson with over 14 years of experience in Business Support System development, including billing, rating, and customer care. They have participated in key projects such as billing migrations for Vivo and Nextel, and have supported multi-site, multi-cultural teams while contributing to significant product releases. Ricardo holds an MBA in Network Architectures and Cloud Computing from FIAP and a Bachelor's degree in Computer Science from Universidade Federal de São Carlos. Additionally, they are an AWS Certified Solutions Architect and a certified consultant with TM Forum.
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