Sareh Saremi

Sareh Saremi is a seasoned professional in the telecommunications sector with extensive experience in service level agreements (SLA), key performance indicators (KPI), and performance management. With a tenure at Ericsson focused on planning and monitoring SLAs, Sareh ensured service levels were met while maintaining customer satisfaction. Prior to Ericsson, Sareh held various leadership roles at Nokia Siemens Networks, including team leader of the network operations team, overseeing engineering teams and acting as the main customer interface. Additionally, experience as an operations support specialist at NAK included responsibilities in SLA and KPI management. Sareh holds a Bachelor's degree in Industrial Engineering from Azad University, completed in 2003.