Satyam Kumar is a Telecom Charging Specialist at Ericsson since June 2024, bringing a wealth of experience in technical support and engineering roles within the telecommunications sector. Previous positions include Technical Support Engineer at Allot from April 2021 to June 2024, and Technical Support Specialist at Nokia from June 2020 to April 2021. Earlier, Satyam worked as an Engineer in the Global Technical Assistance Center at Alepo from October 2018 to May 2020, where responsibilities included handling complaints and debugging production issues. Initially, Satyam served as an Engineer in Intelligence Network Operations Support at Ericsson from January 2016 to October 2018, accumulating over two years of experience with the MTN Africa account. Satyam holds a Bachelor of Technology degree in Electronics and Communications Engineering from Galgotias University, completed in 2015.
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