SH KIM has a comprehensive background in customer management and sales operations, with significant experience at Ericsson as a Customer Management Manager and Trade Compliance Manager since August 2013. KIM has been instrumental in driving worldwide sales operations and contributing to the SAP implementation project for BU MODEMS. Prior to this role, KIM served as a Sales Operation Manager at ST-Ericsson from February 2009 to July 2013, overseeing sales operations and supply chain management for major clients such as Samsung and LGE. KIM's career began at Philips (NXP) Semiconductors and Unilever Korea, where the role as Head of Customer Service from January 2005 to January 2009 involved managing business fulfillment for Korea and Japan with an annual volume of 850 million USD. KIM holds a Bachelor of Arts in English and International Trade from Chung-Ang University, completed in 1990.
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