Sumit Sharma is a Technical Lead at Ericsson Global India Limited, specializing in OSS, EMS, NMS, and Service Assurance. With a background in software development, integration, and testing, they have a proven track record of leading technical project delivery and maintaining high customer service standards. Previously, Sumit worked as a Senior Solutions Engineer for Ericsson India Global Services Pvt Ltd and as a Support Engineer at MYCOM OSI, where they addressed customer needs and managed service level agreements. They hold a Bachelor's degree in Computer Science from Technocrats Institute of Technologies and a diploma in Computer Science from Samrat Ashok Technological Institute.
Location
Gurgaon, India
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