Sunil Grover is the Head of Networks Customer Support for Northern & Central Europe, specializing in service delivery and operations leadership. With over 20 years of experience in the telecommunications and consumer goods industries, Sunil has a strong track record in driving operational excellence and enhancing customer satisfaction across global teams. Previously, Sunil held various leadership positions at Ericsson, including Head of Hardware Services and Head of Quality & Operations Excellence. Sunil's educational background includes a PGDBM in Operations & Marketing and a current pursuit of a Bachelor's degree in Business Administration. Passionate about developing teams and creating customer-centric cultures, Sunil aims to make a lasting business impact.
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