Syed Shees is an ITIL and Lean Six Sigma certified service operations and delivery subject matter expert with extensive experience in service architecture, 5G, and cloud-native core solutions. They have held positions such as Service Operations Manager at Three and Senior RAN Engineer at Three UK, demonstrating a commitment to operational excellence and customer service. Syed is currently a Senior Service Architect at Ericsson, contributing to innovative projects in telecommunications. They hold a Master’s degree in Telecommunication & Computer Network Engineering from London South Bank University and a Bachelor’s degree in Computer Engineering from Sir Syed University of Engineering & Technology.
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