Thitiroj Rojanathanes is currently a Service Delivery Director at Ericsson, where they lead support services for DTAC and focus on enhancing operational efficiency and customer satisfaction. With over 20 years of experience in customer service and technical support roles, Thitiroj has a strong background in process improvement, team leadership, and program management. They previously worked as a Care Program Manager at Nokia Siemens Networks and an Intelligent Network Engineer at Nokia, among other positions. Thitiroj holds a Bachelor of Engineering in Computer Engineering from Kasetsart University.
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