Thomas Naylor is the Vice President of Professional Services at Ericsson, where they have been leading telecommunications initiatives since 2015. With over a decade of experience in consulting, solutions delivery, and sales leadership, Thomas has successfully managed a $70M+ business unit, focusing on service delivery, sales, and customer satisfaction. Their previous roles include Senior Vice President of Global Services at Cable & Wireless Communications and Vice-President of Service at TELUS, where they led a team of over 9,000. Thomas is recognized for their visionary leadership, ability to drive customer-focused strategies, and commitment to collaboration across diverse industries.
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