Uciel Gonzalez is a Recovery Leader with extensive experience in providing customer support in North and South Latin America. Previously, Uciel held roles at Ericsson, including Senior Customer Support Engineer, Integration Engineer, and Recovery Leader, where they managed critical cases across various Ericsson product lines. Uciel has strong technical expertise in cloud and cloud-native technologies, demonstrated excellent troubleshooting skills, and is committed to delivering exceptional customer service. Currently, Uciel is pursuing education at UTN.
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