Vijay Moosai is a Service Delivery Manager at Ericsson, where they have managed technical support delivery and solutions for major mobile telecommunication operators throughout Latin America and the Caribbean since 2012. They are focused on fostering operational and financial alignment, strategic planning, and analytics with stakeholders while ensuring efficient incident and contract management. Previously, Vijay held roles as a Charging Systems Engineer at Digicel, a Charging System Consultant, and a Product Manager at Resonance Trinidad Limited, as well as serving as Director at the Telecommunications Authority of Trinidad & Tobago, where they developed strategic plans for the telecommunications and broadcasting sectors. Vijay earned a Bachelor of Science in Computer Science from the University of the West Indies, St. Augustine Campus in 2004.
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