VIJIL P I

Vijil P I is an Infra Delivery Manager at Ericsson, currently overseeing IT infrastructure for telecom customers in Chile and Peru. With over 15 years of experience in IT Operations Management, Vijil has held significant roles at various companies, including Accenture, EMC, and HCL Technologies, where they led teams and managed critical backup and recovery operations. Vijil earned a Master's degree in Information Technology from Sikkim Manipal University and a Bachelor's degree in Computer Engineering from NTTF. Their expertise includes service management and operational readiness, with a focus on ITIL processes and cloud project delivery.