Vipinpreet Baidwan is the Head of Service Architecture at Ericsson, where they utilize their expertise in managing IT and Telecom Service Providers to drive large-scale transformations for global customers. Previously, they held various leadership roles within Ericsson, including Head of Service Improvement and Head of Automation Ops & AI Actuation, overseeing multi-country teams and enhancing operational performance. Vipinpreet is a Prince 2 Practitioner, ITIL Expert, and Scrum Master, with a proven track record in data-driven decision-making. They earned a Bachelor of Technology in Electronics & Communication from Guru Nanak Dev Engineering College in 2003.
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