Wael Abdelhalim is a Senior Global Account Manager at Ericsson, where they focus on driving growth and managing customer relationships since 2021. Previously, they held various leadership positions at Ericsson, including Head of BSS & Applications in Customer Support and Head of Revenue Management in the Middle East from 2010 to 2012. Wael has over a decade of experience in business development within the telecommunications sector, contributing to major projects and fostering customer satisfaction. They also worked as a Field Engineer at Alcatel-Lucent and as a Triconex Application Engineer at Invensys. Wael obtained their education from Nile University between 2014 and 2018.
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