William Leahy is a Principal Engineer at Ericsson Systems Expertise Ltd., where they have led a small research-oriented team since 2007, focusing on data visualization and improving the user interface of Operations Support Systems (OSS). They have extensive experience with Ericsson, having held the Principal Engineer position since 1984 and previously leading efforts in distributed network management at Ericsson Ireland from 2005 to 2007. Additionally, they serve as the product owner for the Customer Experience Assurance (CEA) product at LM Ericsson Ltd. William holds a Bachelor of Science in Computer Science from University College Cork, earned in 1984.
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