Wilson Neyra is a seasoned professional with significant experience in service delivery and system specialization. Currently serving as a Senior Service Delivery Manager at Ericsson since March 2011, Wilson has previously held the role of SR System Specialist at BNY Mellon from May 2009 to March 2011. At BNY Mellon, responsibilities included developing Excel applications using VBA to enhance productivity, testing software enhancements, creating SQL scripts for reporting, and mentoring junior staff. Wilson holds a Master of Science in Information Systems from the New Jersey Institute of Technology, completed in 2009, and a Bachelor of Science in Business Administration Management from Berkeley College, earned in 2007.
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