Ericsson

Arthur Wang is a seasoned professional with 14 years of experience in the ICT industry and 8 years of expertise in service business development and management, including service product and process management. They have held significant roles at Ericsson, including Senior Customer Service Solution Manager and currently serve as Customer Support Solution Team Leader. Earlier in their career, Wang worked as a Product Manager at ZTE and held leadership positions at China National Software and Service Co., Ltd and ZCTT. Wang earned a Bachelor’s degree in Computer Science from Xi'an University of Architecture and Technology.

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