Natalie Pinson is a highly motivated professional with over thirty years of experience in fast-paced environments across diverse industries. Currently serving as the Director of Digital Adoption and Client Services at ERM, Natalie focuses on driving innovation in digital learning and change management to enhance user experiences and improve operational efficiencies. Previously, Natalie held leadership roles at Telstra and Southern Cross Care, where they excelled in team management and customer service. Natalie is passionate about supporting organizations in their transition to the digital world, emphasizing the importance of seamless adoption and training methodologies. Additionally, Natalie holds a Diploma in Health and Weight Management and conducts 12-week health challenges.
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