John Shane is a seasoned PMO Leader and Continuous Improvement Manager with a Master Black Belt in Six Sigma and an MBA. Currently serving as the Director of Project Management Office at ERMCO-ECI, they focus on aligning projects with strategic goals and enhancing project management maturity. Previously, they held key roles at T Exponents™, Whirlpool Corporation, and Nike, where they led initiatives that significantly improved customer satisfaction and operational efficiency. Their expertise spans various sectors, including supply chain management, customer care, and production systems, evidencing a strong commitment to operational excellence.
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