Founded in 1956, Ermewa is a European leader in railcars leasing. The company offers a fleet of +47,000 railcars to freight forwarding companies, railway undertakings and industrial companies from any sector: steel, oil, gas, chemicals, palletized goods, aggregates, containers, timber, foodstuff, etc.

In providing the highest levels of performance and safety, Ermewa is permanently listening to its customer’s needs for the optimal technical and economic solutions whilst ensuring the safety of the products being transported.

In this context, Ermewa is an ECM (Entity in Charge of Maintenance) certified company since 2010.
As part of its management, Ermewa has implemented a Quality Management System, certified according to the ISO 9001 standard.
The Company was rewarded a Gold Metal by EcoVadis for its CSR performance.

It has developed its business over the last sixty years in almost all European countries. Today Ermewa has more than 250 employees located throughout 18 offices in Europe.

Ermewa is a subsidiary of Streem, one of the leading global players of the freight railcar and tank containers leasing industries.

Rail

Transportation

ERMEWA SA

ERMEWA SA's headquarters in Levallois-Perret, France

This department is responsible for assisting customers with inquiries, resolving issues, and providing technical guidance.

Customer Support

The Sales and Business Development team at ERMEWA SA focuses on expanding the company's market presence and fostering relationships with clients across various sectors, including steel, oil, gas, chemicals, and more. They are responsible for identifying new business opportunities, managing key accounts, and tailoring technical and economic solutions to meet customer needs while ensuring safety and compliance standards. This team strategically drives growth and customer satisfaction within the European railcar leasing industry.

Sales and Business Development

The Customer Support and Operations team at ERMEWA SA is responsible for ensuring seamless interactions with clients by addressing inquiries, resolving issues, and managing the logistics of railcars leasing. This team maintains high standards of service quality and operational efficiency, ensuring customer satisfaction and adherence to safety and regulatory standards. Their role encompasses coordinating maintenance schedules, handling service requests, and optimizing technical and economic solutions for clients' transportation needs.

Customer Support and Operations

This department oversees technical management, operational quality, and client support throughout various market segments.

Technical Operations

The Technical and IT Team at Ermewa SA is responsible for ensuring the optimal performance, safety, and reliability of the company's fleet of railcars by leveraging advanced technical expertise and IT solutions. This team manages technical operations, oversees the implementation and training of the new ERP system Sage X3, supports IT financial projects, and ensures that the company's technical standards comply with industry regulations and customer needs. Their work is pivotal in maintaining Ermewa's ISO 9001 certified Quality Management System and upholding the company’s ECM certification.

Technical and IT Team

This department manages customer support operations and logistics to ensure efficient service delivery.

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Other teams

Sales and Business Development

Customer Support and Operations

Technical Operations

Technical and IT Team

Customer Service and Logistics