Somer Chipperfield

Somer Chipperfield is a seasoned professional with comprehensive experience in product support and customer success management. Currently serving as a Product Support Representative at EROAD since February 2019, Somer previously held roles at AMCS Group as a Customer Success Manager and a Vehicle Technology Support Analyst, where responsibilities included managing a customer portfolio exceeding $3M, developing tailored success plans, and providing both on-site and remote training. Prior experience includes positions at Barnes & Noble College and Penske Truck Leasing, where Somer focused on sales, technology, and employee satisfaction initiatives. Somer holds a Bachelor's degree in Information Science and Technology from Pennsylvania State University-Penn State Berks.