Stefan H.

Stefan H. is a seasoned expert in Lean Six Sigma with over 20 years of leadership experience across multiple regions, including Europe, North America, and Asia. Currently serving as an ITSM, Change and Process Manager at Erste Digital, they focus on establishing IT Operations Risk Management and improving service quality through continuous improvement programs. Previously, Stefan held significant roles in reputable organizations such as Bombardier Transportation and GE Capital Bank, where they successfully implemented quality management systems and led various projects in process optimization and development. With a strong background in coaching and mentoring, Stefan has effectively guided teams through complex projects and organizational challenges. They hold a degree in Business and Economic Administration from the College for European.