Logan Wangsgard

Logan Wangsgard serves as the Customer Success Director at Escalent, where responsibilities include building and guiding a high-performing customer success team, driving operational excellence, and managing escalations to ensure employee and customer satisfaction. Previously, Logan held positions at Escalent as Senior Manager and Customer Success Associate, where significant achievements included expanding a customer success team from 1 to 10 members and increasing team revenue by 360% over three years. Logan's career also includes roles in customer success at MyTime, where support and training for merchants were provided, and experience in the insurance and operations sectors at Farm Bureau Financial Services and Boston Kickers, respectively. Logan's educational background includes a Bachelor of Arts in Philosophy from UMass Boston and Tufts University.