Scott Hood is a seasoned professional in market research and data analysis, currently serving as a Senior Insights Manager at Escalent since May 2021. Prior experience includes a role as an International Operations - CXM Senior Data Specialist at GM Financial, where responsibilities involved managing Voice of Customer data across five countries and implementing online surveys. Previous positions also include Senior Analyst at Market Strategies International, where Scott managed multiple research projects for a Fortune 150 client, and Research Specialist at J.D. Power and Associates, focusing on automotive financing research. Earlier experience includes roles at Gongos Research and Citizens Financial Group. Scott holds a Master of Science in Marketing Research from Michigan State University and a Bachelor of Science in Marketing from Oakland University.
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