Kara Smith

Director, Customer Success Onboarding & Implementation at eSentire

Kara Smith has a diverse work experience spanning over several industries. Kara began their career at Manulife Bank of Canada as a Mortgage Administrator from an unspecified start date until 2007. Kara then joined Ernst & Young as an Executive Assistant from September 2007 to April 2009. Kara then worked at Ontario Teachers Insurance Plan as an Executive Assistant to the Chief Executive Officer from September 2009 to August 2012. After that, they joined Mii Corp as an Operations and Customer Service Manager, where they managed interactive interfaces within the construction industry from November 2012 to May 2017. Currently, Kara is employed at eSentire, where they have held multiple roles. Kara first worked as a Project Manager in Customer Engagement from September 2017 to September 2018. Kara then became a Senior Project Manager in the same department from September 2018 to January 2019. Afterwards, they took on the position of Manager of Customer Success from January 2019 to January 2022. Following this, they worked as a Senior Manager in Customer Success-Onboarding & Implementation from January 2022 to May 2023. Currently, Kara holds the role of Director of Customer Success-Onboarding & Implementation at eSentire from May 2023.

Kara Smith attended St. Clair College from 2002 to 2004, but it is not specified if they earned a degree or pursued any specific field of study during this time. Kara then went on to the University of Waterloo, where they focused on Social Media for Business Performance. The start and end years for their time at the University of Waterloo are not provided.

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Timeline

  • Director, Customer Success Onboarding & Implementation

    May, 2023 - present

  • Senior Manager Customer Success Onboarding Implementation

    January, 2022

  • Manager Customer Success

    January, 2019

  • Senior Project Manager Customer Engagement

    September, 2018

  • Project Manager Customer Engagement

    September, 2017

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