Every customer interaction is an opportunity—to solve a problem, complete a transaction, or deepen a relationship. Your customers deserve a concierge experience, whether it's 3 PM or 3 AM, whether they speak Arabic, English, or any other regional language. 

What we're building:

An AI Concierge that doesn't just answer questions—it gets things done. Eshal executes real workflows: processes refunds, updates delivery addresses, schedules appointments, manages loyalty points, and handles payments. All while speaking your customers' language, understanding their culture, and working 24/7.

What makes us different:

Arabic-native intelligence (Gulf, Levantine, Egyptian dialects), voice-first capabilities through Google's Agent-to-Agent protocol, and workflow orchestration that connects to your CRM, ERP, and payment systems. We're not just multilingual—we're culturally intelligent.

ESHAL

Maple 1 focuses on AI development and analysis, leveraging local insights for innovative solutions in the UAE market.

ESHAL

Org chart

Teams

Offices

ESHAL

Org chart

Teams

Offices

Related companies