Philip Coyne is a data analyst at eSimplicity. Prior to joining eSimplicity, Philip worked as a sustaining engineer at Oracle from March 2019 to June 2020. In their role at Oracle, Philip supported escalations within production environment for Oracle’s Reporting and Analytics and related products.
Philip has experience performing analysis to determine root causes for data discrepancies that could cause severe loss of business for global customers. Philip has also investigated consequences of software errors and determined best methods to rectify outstanding issues. In addition, Philip has built and maintained software labs for bug validation, including installing, configuring and maintaining Oracle Virtual Box virtual machines, installing Oracle Reporting and Analytics and Gift and Loyalty software, and configuring software to Point-of-Sales devices to determine Steps to Reproduce.
Philip has also reproduced defects and escalated to Development for hotfix or patch development. Other related tasks they have undertaken include collaborating with Development to test fixes and research escalated issues, researching custom exports developed by Oracle’s Professional Services for fixes, engaging with Hosting team to determine network issues and monitor internet traffic, and engaging with DBA team to determine database performance issues.
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