Tom Demeulemeester

Tom Demeulemeester is currently the Global Customer Success Manager at Esko, a position held since February 2006, where engagement with major global customers focuses on measuring and driving satisfaction through solution adoption, retention, and growth opportunities. Prior experience includes roles such as Regional Customer Success Manager for the West & Indirect regions and Team Lead for North & Indirect, overseeing customer support, managing a team of 18 Software Support Engineers, and facilitating performance evaluations. Tom began the career as a Software Support Engineer at Hotel Concepts, specializing in Hotel & Resort Management Software implementation.