Darcy Cramer

Customer Success Manager at Espresa

Darcy Cramer has a diverse work experience spanning various roles and industries.

Most recently, Darcy worked as a Customer Success Manager at Espresa starting in November 2021. Prior to that, Darcy served as a Human Resources Specialist at LGTC Group from April 2021 to November 2021. In this role, they were responsible for managing the entire employee lifecycle and successfully implemented a new HRIS system.

From 2012 to 2020, Darcy worked at Palantir Technologies in different roles within the HR team. They served as a Global Wellness Program Manager from January 2018 to October 2020, where they developed metrics, collaborated with stakeholders, and coordinated on-site services for employees. Additionally, Darcy held the position of Operations Coordinator from March 2015 to December 2017, organizing corporate events and managing vendor relationships. They started their journey at Palantir as a Team Assistant from October 2012 to February 2015, where they implemented procedures and managed internal communications.

Before joining Palantir, Darcy worked as a Training General Manager at Specialty's Cafe & Bakery from February 2010 to September 2012. They successfully managed staff and operations at a flagship store, achieving revenue and profitability goals.

Darcy's work experience also includes a role as a Store Manager at 'Wichcraft from July 2008 to February 2010. They began their professional career as a Community Nutrition Assistant III at S.C.N.A.C. from February 2006 to May 2008.

Overall, Darcy Cramer has demonstrated skills in customer success management, human resources, wellness program management, operations coordination, and staff management throughout their career.

Darcy Cramer obtained a Bachelor of Science (BS) degree in Nutrition & Food Science from California State University, Chico from 2003 to 2008. In addition, they obtained a First Aid and CPR/AED certification from the American Red Cross in October 2015.

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Timeline

  • Customer Success Manager

    November, 2021 - present

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