Mark Maxwell

Mark Maxwell is currently the Service Delivery Lead at Esri Australia, previously holding the title of Head of Client Services at Pro AV Solutions. With a background in Multimedia Technology, Mark has extensive experience in providing global support and leading teams to ensure efficient service delivery and uphold SLAs across various companies. With a strong focus on video conferencing, telepresence infrastructure, and AV technology, Mark has a proven track record of implementing new services and streamlining processes to enhance operational efficiency. Mark's educational background includes certifications in Certified Technology Specialist (CTS) and various AV technologies, demonstrating their commitment to continuous learning and professional development.