Allison Rost is a seasoned professional with extensive experience in Geographic Information Systems (GIS). Currently serving as a Technical Lead and Technical Account Manager at Esri since November 2005, Allison manages high-priority issues for strategic customers and partners, and has developed training materials as a Support Training Lead for ArcGIS Desktop. Previously, Allison worked as a Desktop Support Analyst, addressing support incidents related to ArcGIS Desktop, and began a career as a GIS Technician at the U.S. Geological Survey, focusing on hydrologic datasets. Allison holds a Master of Science in Geographic Information Systems from The Johns Hopkins University and a Bachelor of Arts in Global Geography from Millersville University of Pennsylvania.
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