Jacob Baca is an experienced professional with a significant tenure at Esri, Inc. since March 2000, currently serving as Manager of Core Software Defects within the Professional Services Division, overseeing technical issues related to GIS Design and Application Development. Prior to this role, Jacob Baca managed Premium Support Services, addressing core software technical challenges for Enterprise clients in diverse sectors. Jacob Baca's career at Esri began in August 1995 as Operations Manager for Technical Support and also included positions as Systems Team Leader and Software Analyst. Before joining Esri, Jacob Baca worked at the Physical Science Laboratory as a GIS Specialist, GE Aviation as a Production & Operations Supervisor, and the US Geological Survey as a Hydrologic Technician. Jacob Baca holds a degree in Electrical and Electronics Engineering from New Mexico State University.
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