Scott W.

Scott W. has an extensive background in Geographic Information Systems (GIS) and customer support, currently holding the position of Operations Manager at Esri since January 2012, where responsibilities include providing quality solutions to technical issues and supporting complex challenges as a Tier II Analyst. Prior to this role, Scott served as a Graduate Student at UNC Charlotte, advancing skills in GIS analysis, and held a position at Georgia Southern University assisting in the Student Veterans Affairs office. Scott's foundational professional experience includes serving as an Infantryman and Team Leader in the US Army's 82nd Airborne Division, participating in combat operations during Operation Iraqi Freedom. Academic achievements include a Master of Arts in Geography with a focus on Urban Analysis and GIS from the University of North Carolina at Charlotte and a Bachelor of Arts in History from Georgia Southern University.