Lynn Reichenfeld currently serves as Proposition Manager Customer Insights & Optimisation at Essense, working with clients like Inter IKEA and Rabobank to enhance customer centricity and experience. Previously, Lynn held various positions at Incentro, including Field Manager and User Experience Lead, where responsibilities encompassed coaching consultants, conducting UX research, and contributing to talent acquisition. Lynn's experience extends to roles in UX strategy at Homefashion Group B.V. and UX research at GrandVision BV and Gemeente Rotterdam, showcasing expertise in both qualitative and quantitative research methods. Additionally, Lynn co-hosts a podcast titled "Startup Struggles," focusing on entrepreneurs' narratives, while academic credentials include an MSc in Strategic Product Design from Delft University of Technology.
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