Stéphane Royer

Stéphane Royer is an experienced Customer Success Manager currently at essensys since July 2021. Prior to this role, Stéphane held the position of Rider Escalations Manager on the Rider Safety Team at Deliveroo from December 2020 to July 2021. Previous experience includes serving as Team Lead for Guest Services at Booking.com from January 2017 to December 2020, and Customer Service Manager at YOOX NET-A-PORTER GROUP from July 2014 to December 2016. Earlier in the career at NET-A-PORTER, Stéphane worked as a Project Coordinator, Training and Development Coordinator, and Team Lead for Customer Care from March 2006 to June 2014. Stéphane's educational background includes a Baccalauréat B in Economy and Social Sciences from Lycée Corneille, a Higher Degree in International Business from Lycée Paul Langevin, and two years of study in Social Sciences and Psychology at Université Toulouse - Jean Jaurès.