Cynthia Anderson

Cynthia Anderson is an accomplished IT professional with extensive experience in technical support and administration. Currently serving as a Senior Exchange/O365 Administrator at Archwell Essentials since April 2020, Cynthia has previously held influential roles such as Senior Support Specialist at General Dynamics Information Technology, Executive Support Professional at DISYS - Freddie Mac, and Helpdesk Analyst at The Wills Group. With a solid background in customer support and help desk coordination, Cynthia has developed expertise in troubleshooting and managing user requests across various platforms, enhancing operations for both local and remote teams. Educational qualifications include training in Information Technology and Customer Support from Anne Arundel Community College and the Computer Learning Center in Laurel, MD.