Essenza is Nigeria's leading retailer of luxury fragrances, makeup and skincare products. With over two decades of experience, the visionary chain has become a household name amongst the brand conscious West African consumer. With brands such as Fenty, M.A.C, Chanel, Dior and many more.

On opening its ﬁrst ﬂagship door in 2003 at The Palms Shopping Mall, Lagos, Essenza with a strong brand portfolio and unparalleled commitment, energy and focus created a destination for the luxury conscious Nigerian to continuously be on-trend.

In addition to the online store, Essenza has international brand standard stores across Nigeria, and through this channel, we provide customers with the 360° professional service they deserve; personalized advice on fragrances, skincare, and makeup along with makeup services provided by select Essenza stores and Beauty Bar by Essenza.

Our dedicated Essenza beauty consultants are highly qualified and wait to assist you with your Fragrance | Makeup | skincare needs. Enjoy our array of international brands and an exceptional retail experience.

Beauty & Cosmetics

Retail

Essenza

Kayode Kasumu

Chinonso Emmanuel

Chika Okeke

Jecintha Obiwulu

This department focuses on providing beauty expertise and customer service in retail environments.

Beauty Division

The Customer Service and Sales team at Essenza is responsible for providing exceptional service and personalized advice to clients regarding luxury fragrances, makeup, and skincare products. Team members assist customers both in-store and online, ensuring a seamless and professional shopping experience. They also manage customer relations, handle sales transactions, and contribute to the continuous growth of Essenza’s brand reputation by maintaining high standards of service and leveraging market insights specific to luxury beauty products.

Customer Service and Sales

This department focuses on providing expert beauty consultations and training in skincare and makeup applications.

Beauty Services

This department provides general administrative support and financial services to enhance organizational efficiency.

Administrative Services

This department focuses on managing customer relationships and ensuring satisfaction throughout the fulfillment process.

Customer Engagement

This department manages employee relations, recruitment, and workforce development.

Essenza

Org chart

Teams

Beauty Division

Customer Service and Sales

Beauty Services

Administrative Services

Customer Engagement

Human Resources

Offices

Essenza

Org chart

Teams

Beauty Division

Customer Service and Sales

Beauty Services

Administrative Services

Customer Engagement

Human Resources

Offices

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