ESSSuper
Simon Mooney is an experienced professional in customer service and management, currently serving as the Member Service Centre Manager at ESSSuper since June 2024. Prior to this role, Simon held the position of Senior Manager Client Service at Aware Super from February 2020 to June 2024. Simon also worked at APT Travel Group, where significant achievements included leading a team of 120 staff and maintaining a high NPS score. Simon's previous experience includes roles at QBT Travel, Escape Travel, and BPS London, demonstrating a consistent trajectory of leadership and growth within the customer service and travel industries. Educational background includes completion of studies at Marcellin College from 1996 to 2001.
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ESSSuper
ESSSuper is one of Australia’s biggest super funds with more than 132,000 members and over $29 billion in funds. What’s more, we’re proud to be the dedicated, not-for-profit super fund serving Emergency Services and State employees. Our work has meaning, we serve the people who serve the community. We are passionate about serving our members and supporting them in getting the best possible superannuation and retirement outcomes. We foster achievement through the development of our people, focusing on building expertise and agility creating professional growth opportunities for our people and ensuring that we are equipped to rise to the challenges of the future. Our benefits and work practices promote the health and well-being of our people. We value a supportive, inclusive and family friendly environment. Being part a small organisation within a dynamic sector draws people to ESSSuper. We build strong relationships and collaborate to continually strengthen the experience of our members. Our values play a critical role in how ESSSuper operates as an organization - TRUST, ACCOUNTABILITY, COLLABORATION and COURAGE.